Mr.Bot — Privacy Policy

This page describes, in plain language, what Mr.Bot B.V. ("Mr.Bot", "we", "us") collects through mrbot.site and why. It is a good-faith summary of our own practices, not a substitute for legal advice — if you need a policy for a specific regulatory filing or contract, have it reviewed by counsel.

Who we are

Mr.Bot B.V. is registered in Amsterdam, the Netherlands, at Herengracht 320, 1016 CE Amsterdam. We are the data controller for the personal data described on this page. You can reach us at info@mrbot.site.

What we collect, and why

Where	What we collect	Why
Contact form	Name, email, company, your message	To reply to your enquiry
Book a Demo	Name, email, company, phone (optional), chosen time slot	To schedule and confirm your demo
Partner application	Company, name, email, region, partner type, message	To evaluate and respond to partnership requests
Ask AI-Native chat	Your question, an anonymous session identifier (cookie), and your IP address	To answer your question, apply a daily rate limit, and improve the knowledge base — you don't need to log in to use it
Admin login (staff only)	Email, password (hashed), a login session cookie	To let our own team manage site content — this does not apply to visitors

Cookies we use

mrbot_kb_session — an anonymous, random identifier set when you use the Ask AI-Native chat, used only to apply a fair daily question limit. No account or identity is attached to it.
mrbot_admin_session — set only for our own staff after they log in to the content admin panel. Visitors never receive this cookie.
Language preference — your chosen site language is remembered in your browser's local storage, not a cookie, and never leaves your device.

We do not use advertising or cross-site tracking cookies.

Third parties we rely on

YouTube (privacy-enhanced mode) — platform and demo videos are embedded via youtube-nocookie.com, which limits tracking until you actively press play.
Google Fonts — typefaces are loaded from Google's font CDN.
Language-model provider — when you ask a question in Ask AI-Native, your question text is sent to a third-party AI provider (e.g. OpenAI or OpenRouter, depending on our current configuration) to generate an answer grounded in our own knowledge base. We don't intentionally ask you for personal data in that chat, and you shouldn't include any in your questions.

How long we keep data

Contact messages, demo bookings and partner applications are kept for as long as needed to handle your enquiry and for a reasonable period afterward for our own records, then deleted. Ask AI-Native chat logs are kept to improve the knowledge base and are not linked to your identity beyond the anonymous session cookie.

Your rights

If you are in the EU/EEA, the GDPR gives you the right to access, correct, delete, restrict, or port the personal data we hold about you, and to object to our processing of it. To exercise any of these, email info@mrbot.site — we'll respond within a reasonable time. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Where your data is processed

Our own infrastructure — the website and the database behind our forms and chat — runs on servers we control, consistent with our on-premise, GDPR-by-design approach. Some third-party services listed above (YouTube, Google Fonts, our AI provider) may process data outside the EU/EEA under their own applicable safeguards.

Changes to this policy

We'll update the date at the top of this page whenever this policy changes. Continued use of the site after a change means you accept the updated policy.

Contact

Questions about this policy or your data: info@mrbot.site, or use our contact form.